Mac+Tech
      Pre-Purchase Consulting  
 

SUPPORT SERVICES

Out-of-Box

As part of an onsite support visit, Mac+Tech will accept any electronics for recycling (if not too heavy to carry).

 

 

Hardware Troubleshooting

 

 

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Save time and money in the long run by getting good advice on what to buy, how to have it configured (RAM, hard drive, printers, scanners, etc.), purchasing AppleCare, and a host of issues that will come up later. Whether you are a home user or a small business, it helps to do strategic planning before you make that investment in technology.

 
       
    Out-of-Box Set-Up  
   

Now that you have that brand new computer, you want to get it set up and start using it – NOW. If you are an old hand at OSX, go for it. Otherwise you may benefit from professional support from the beginning. Issues to keep in mind: some user names cannot be changed, moving files from your old computer (and how to open them on your new computer), setting up email and internet. <MORE>

 
     
  Hardware & Software Troubleshooting  
  As an Apple Certified Support Specialist, I am trained to diagnose and solve your problems quickly and efficiently. Almost 20 years of experience helps me zero in on the issue and find a solution.  
     
  Software Installation & Upgrades  
 

Make sure your installations are done correctly and that the latest upgrades are installed. It is important to know how to set up easy ways to open programs and avoid launching techniques that result in problems.

 
     
  OS X Installation & Upgrades  
 

There are several steps that should be taken before upgrading an operating system. Your computer should be “prepared” to avoid serious problems, which can include data loss. And not all Macs can run optimally on the most current operating system.

 
     
  Data Recovery  
  Sometimes your hard drive is hosed. In those cases, very expensive recoveries can often be made by DriverSavers. Luckily, in most cases I can recover files that were trashed or from a drive that will no longer start your computer.  
   
 
   

SUPPORT@MAC-TECH.ORG

Please note that due to the volume of email I receive, I may miss your message.
If you don't receive a response within 24 hours, please try to contact me by phone.

MACINTOSH TECHNICAL SUPPORT • TROUBLESHOOTING • WIRELESS • NETWORKING • TRAINING • HELP
ONSITE HOME/OFFICE • SERVING MARIN COUNTY SINCE 1988

 

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